Incidents reported on status page for PocketResult https://pocketresult.betteruptime.com/ https://d1lppblt9t2x15.cloudfront.net/logos/b2fb129dfbe34679d1d822e8774586b0.jpeg https://pocketresult.betteruptime.com/ en https://pocketresult.betteruptime.com/ Sat, 21 Mar 2026 16:10:00 +0000 https://pocketresult.betteruptime.com/#03231626abe25c30bff11e376e6168cf367768b5c3427644d7d05a479177a0dd SSO Service recovered https://pocketresult.betteruptime.com/ Sat, 21 Mar 2026 16:04:55 +0000 https://pocketresult.betteruptime.com/#03231626abe25c30bff11e376e6168cf367768b5c3427644d7d05a479177a0dd SSO Service went down https://pocketresult.betteruptime.com/ Sat, 21 Mar 2026 16:04:26 +0000 https://pocketresult.betteruptime.com/#06a265e817ca7ef396d940dab842c852705f03fc3a6f7ef662721d561e1ffced General Authentification recovered https://pocketresult.betteruptime.com/ Sat, 21 Mar 2026 16:03:14 +0000 https://pocketresult.betteruptime.com/#fdc5632dbc871e1962004b346951fe0e243372662985f56ffffa3ff67ace91f4 CEVA recovered https://pocketresult.betteruptime.com/ Sat, 21 Mar 2026 16:01:42 +0000 https://pocketresult.betteruptime.com/#809182f637582541e40eeb6fc3571ecd561413cf9e0467237329c7182631b75e SNCF ( Brief ) recovered https://pocketresult.betteruptime.com/ Sat, 21 Mar 2026 15:59:54 +0000 https://pocketresult.betteruptime.com/#b1d185eaab4d70784019c9175e48e911311615bc6ade88f467db181f98efb1eb MSF recovered https://pocketresult.betteruptime.com/ Sat, 21 Mar 2026 15:58:59 +0000 https://pocketresult.betteruptime.com/#bf6efb8987d6243564b68cb8e4b3a685e9a5fd5d67f8af9e1377410bbe25bd88 Application recovered https://pocketresult.betteruptime.com/ Sat, 21 Mar 2026 15:56:35 +0000 https://pocketresult.betteruptime.com/#716f6aecb99f5abb0e8e1516c0c216af357afd94dd9de8a4b2ae96fc7feabadc PRNSN (Observatoire) recovered https://pocketresult.betteruptime.com/ Sat, 21 Mar 2026 15:54:14 +0000 https://pocketresult.betteruptime.com/#fdc5632dbc871e1962004b346951fe0e243372662985f56ffffa3ff67ace91f4 CEVA went down https://pocketresult.betteruptime.com/ Sat, 21 Mar 2026 15:53:49 +0000 https://pocketresult.betteruptime.com/#b1d185eaab4d70784019c9175e48e911311615bc6ade88f467db181f98efb1eb MSF went down https://pocketresult.betteruptime.com/ Sat, 21 Mar 2026 15:53:41 +0000 https://pocketresult.betteruptime.com/#716f6aecb99f5abb0e8e1516c0c216af357afd94dd9de8a4b2ae96fc7feabadc PRNSN (Observatoire) went down https://pocketresult.betteruptime.com/ Sat, 21 Mar 2026 15:53:08 +0000 https://pocketresult.betteruptime.com/#06a265e817ca7ef396d940dab842c852705f03fc3a6f7ef662721d561e1ffced General Authentification went down https://pocketresult.betteruptime.com/ Sat, 21 Mar 2026 15:53:03 +0000 https://pocketresult.betteruptime.com/#bf6efb8987d6243564b68cb8e4b3a685e9a5fd5d67f8af9e1377410bbe25bd88 Application went down https://pocketresult.betteruptime.com/ Sat, 21 Mar 2026 15:52:45 +0000 https://pocketresult.betteruptime.com/#809182f637582541e40eeb6fc3571ecd561413cf9e0467237329c7182631b75e SNCF ( Brief ) went down https://pocketresult.betteruptime.com/ Sat, 21 Mar 2026 15:48:57 +0000 https://pocketresult.betteruptime.com/#a68af9b41cee45769c66519e3538c84ab4ddba8127da6848a0794a71efb25ea8 SSO Service recovered https://pocketresult.betteruptime.com/ Sat, 21 Mar 2026 15:46:02 +0000 https://pocketresult.betteruptime.com/#a68af9b41cee45769c66519e3538c84ab4ddba8127da6848a0794a71efb25ea8 SSO Service went down https://pocketresult.betteruptime.com/ Sat, 21 Mar 2026 15:42:17 +0000 https://pocketresult.betteruptime.com/#c209632d8a898cd3adab9ffd9af6ea32dac13ed7c244ef33a65aa023dc6198e5 CEVA recovered https://pocketresult.betteruptime.com/ Sat, 21 Mar 2026 15:41:54 +0000 https://pocketresult.betteruptime.com/#c77c20e1475ea2b6ae72c284dd19e2ce3823529789c59106eda583f7d365d73d MSF recovered https://pocketresult.betteruptime.com/ Sat, 21 Mar 2026 15:40:49 +0000 https://pocketresult.betteruptime.com/#ec3841fcd6f55bef3b3a0c9142d537b981b3f3b2dea462cf1f90316cfa710299 SNCF ( Brief ) recovered https://pocketresult.betteruptime.com/ Sat, 21 Mar 2026 15:40:25 +0000 https://pocketresult.betteruptime.com/#c0bf997dd60aa07b0cc952217787657fb13523f4b6db8b778df84a617d7d871e General Authentification recovered https://pocketresult.betteruptime.com/ Sat, 21 Mar 2026 15:38:35 +0000 https://pocketresult.betteruptime.com/#32b4b8aeb17e278552b0104441fa192203587ae6488c5089aaa8b0000c7e9608 PRNSN (Observatoire) recovered https://pocketresult.betteruptime.com/ Sat, 21 Mar 2026 15:38:04 +0000 https://pocketresult.betteruptime.com/#eff2d62b08b53448ae93b59ce20b45e49c12a94ba44ccb7e24c4f494a4e96724 Application recovered https://pocketresult.betteruptime.com/ Sat, 21 Mar 2026 15:32:52 +0000 https://pocketresult.betteruptime.com/#c77c20e1475ea2b6ae72c284dd19e2ce3823529789c59106eda583f7d365d73d MSF went down https://pocketresult.betteruptime.com/ Sat, 21 Mar 2026 15:32:27 +0000 https://pocketresult.betteruptime.com/#32b4b8aeb17e278552b0104441fa192203587ae6488c5089aaa8b0000c7e9608 PRNSN (Observatoire) went down https://pocketresult.betteruptime.com/ Sat, 21 Mar 2026 15:32:01 +0000 https://pocketresult.betteruptime.com/#eff2d62b08b53448ae93b59ce20b45e49c12a94ba44ccb7e24c4f494a4e96724 Application went down https://pocketresult.betteruptime.com/ Sat, 21 Mar 2026 15:31:46 +0000 https://pocketresult.betteruptime.com/#ec3841fcd6f55bef3b3a0c9142d537b981b3f3b2dea462cf1f90316cfa710299 SNCF ( Brief ) went down https://pocketresult.betteruptime.com/ Sat, 21 Mar 2026 15:28:39 +0000 https://pocketresult.betteruptime.com/#d5e9c964f9aed3d42708d09b0b30368eef20852137e51467503daeb3d1e31d34 SNCF ( Brief ) recovered https://pocketresult.betteruptime.com/ Sat, 21 Mar 2026 15:27:17 +0000 https://pocketresult.betteruptime.com/#c209632d8a898cd3adab9ffd9af6ea32dac13ed7c244ef33a65aa023dc6198e5 CEVA went down https://pocketresult.betteruptime.com/ Sat, 21 Mar 2026 15:25:43 +0000 https://pocketresult.betteruptime.com/#d5e9c964f9aed3d42708d09b0b30368eef20852137e51467503daeb3d1e31d34 SNCF ( Brief ) went down https://pocketresult.betteruptime.com/ Sat, 21 Mar 2026 15:25:32 +0000 https://pocketresult.betteruptime.com/#c0bf997dd60aa07b0cc952217787657fb13523f4b6db8b778df84a617d7d871e General Authentification went down https://pocketresult.betteruptime.com/incident/854295 Sat, 21 Mar 2026 15:10:00 -0000 https://pocketresult.betteruptime.com/incident/854295#847146d53c3ef4f8bc5a7dab9742243049f2bb2084a72a0e41734639f8ce23b8 We are currently migrating our Kubernetes version across our servers to enhance infrastructure stability, security, and performance. You may experience brief interruptions or minor service fluctuations during this process. https://pocketresult.betteruptime.com/incident/850295 Mon, 16 Mar 2026 11:15:30 -0000 https://pocketresult.betteruptime.com/incident/850295#63ed54ca7d5afb03f1e574fc652da2f2126de8c763e5ac4fa8173b8e55c30eaf We have scheduled maintenance to update our network equipment. During this time, temporary service disruptions or brief interruptions may occur. Our team will work to minimize the impact and restore full service as quickly as possible. https://pocketresult.betteruptime.com/ Mon, 16 Mar 2026 11:04:06 +0000 https://pocketresult.betteruptime.com/#318b39fe5010f2d34562f4cc8352b9379a6353771c828e74ea745d636d0c989b General Authentification recovered https://pocketresult.betteruptime.com/ Mon, 16 Mar 2026 11:01:28 +0000 https://pocketresult.betteruptime.com/#318b39fe5010f2d34562f4cc8352b9379a6353771c828e74ea745d636d0c989b General Authentification went down https://pocketresult.betteruptime.com/ Mon, 23 Feb 2026 09:16:37 +0000 https://pocketresult.betteruptime.com/#a8403416b2ca4eb3b0058ae088a4b6530fd9679cd597f9fef62b90854cfaf141 CEVA recovered https://pocketresult.betteruptime.com/ Mon, 23 Feb 2026 09:16:37 +0000 https://pocketresult.betteruptime.com/#a41337b637c83fb2483628fc77f6285f0292e39f621de5d156e16c035b69306a MSF recovered https://pocketresult.betteruptime.com/ Mon, 23 Feb 2026 09:16:37 +0000 https://pocketresult.betteruptime.com/#3debfd36fad14db484da474c7e3ed570672b653c0f80dc6fccaf4af89a3d6404 PRNSN (Observatoire) recovered https://pocketresult.betteruptime.com/ Mon, 23 Feb 2026 09:16:37 +0000 https://pocketresult.betteruptime.com/#f39b25ec305c8cd788f95c9e74fd8881077d71e966c07072782508989298ddbb Application recovered https://pocketresult.betteruptime.com/ Mon, 23 Feb 2026 09:16:18 +0000 https://pocketresult.betteruptime.com/#2b8211eb14f6da2addf9b7a9a4c94f75a4fb5ac6dcb8532a6b16430cc5ec8c11 General Authentification recovered https://pocketresult.betteruptime.com/ Mon, 23 Feb 2026 09:13:44 +0000 https://pocketresult.betteruptime.com/#3acb640d77e1e931b604f230fd0d4158488317447f86b47e0537637ffa07eaca SNCF ( Brief ) recovered https://pocketresult.betteruptime.com/ Mon, 23 Feb 2026 08:58:25 +0000 https://pocketresult.betteruptime.com/#2b8211eb14f6da2addf9b7a9a4c94f75a4fb5ac6dcb8532a6b16430cc5ec8c11 General Authentification went down https://pocketresult.betteruptime.com/ Mon, 23 Feb 2026 08:57:51 +0000 https://pocketresult.betteruptime.com/#49db11d2efea63f66d5a5a1180cf62114035d04170a26a70f8ab72ed9ca4849d SSO Service recovered https://pocketresult.betteruptime.com/ Mon, 23 Feb 2026 08:57:18 +0000 https://pocketresult.betteruptime.com/#a8403416b2ca4eb3b0058ae088a4b6530fd9679cd597f9fef62b90854cfaf141 CEVA went down https://pocketresult.betteruptime.com/ Mon, 23 Feb 2026 08:56:51 +0000 https://pocketresult.betteruptime.com/#a41337b637c83fb2483628fc77f6285f0292e39f621de5d156e16c035b69306a MSF went down https://pocketresult.betteruptime.com/ Mon, 23 Feb 2026 08:56:26 +0000 https://pocketresult.betteruptime.com/#3debfd36fad14db484da474c7e3ed570672b653c0f80dc6fccaf4af89a3d6404 PRNSN (Observatoire) went down https://pocketresult.betteruptime.com/ Mon, 23 Feb 2026 08:56:01 +0000 https://pocketresult.betteruptime.com/#f39b25ec305c8cd788f95c9e74fd8881077d71e966c07072782508989298ddbb Application went down https://pocketresult.betteruptime.com/ Mon, 23 Feb 2026 08:55:47 +0000 https://pocketresult.betteruptime.com/#3acb640d77e1e931b604f230fd0d4158488317447f86b47e0537637ffa07eaca SNCF ( Brief ) went down https://pocketresult.betteruptime.com/ Mon, 23 Feb 2026 08:54:52 +0000 https://pocketresult.betteruptime.com/#49db11d2efea63f66d5a5a1180cf62114035d04170a26a70f8ab72ed9ca4849d SSO Service went down https://pocketresult.betteruptime.com/incident/817001 Tue, 03 Feb 2026 14:17:00 -0000 https://pocketresult.betteruptime.com/incident/817001#4f34dd180717cb3653202180f90cacb7d3782e731e8011f0c8e52c5782fec8c0 Incident resolved. https://pocketresult.betteruptime.com/incident/817001 Tue, 03 Feb 2026 11:09:00 -0000 https://pocketresult.betteruptime.com/incident/817001#3997843bc639b0a59f208ea8fa988b34b736188dff39cf02cdd3dd790a169f79 To mitigate the issue, we migrated the service to new machines and rolled back to a previous stable version. We are currently investigating the root cause and closely monitoring the situation. https://pocketresult.betteruptime.com/incident/817001 Tue, 03 Feb 2026 10:40:00 -0000 https://pocketresult.betteruptime.com/incident/817001#24811664c31b714fdf81f9d117b8720869b3d402ba7a6eb57cf84f5805976d81 To mitigate the ongoing instability, we have restarted all servers and are closely monitoring the platform to confirm full recovery. Further updates will follow if needed. https://pocketresult.betteruptime.com/incident/817001 Tue, 03 Feb 2026 09:24:00 -0000 https://pocketresult.betteruptime.com/incident/817001#276b6e86ca50873e5b7cd508f7505697980515d62339e95ba28913500b0f0b9b We are still observing intermittent fluctuations in service quality. https://pocketresult.betteruptime.com/ Tue, 03 Feb 2026 07:23:28 +0000 https://pocketresult.betteruptime.com/#5825d9d98a7fb5b9823d91f0faa197c75c251ee3b8a5c6023b864bb985132285 PRNSN (Observatoire) recovered https://pocketresult.betteruptime.com/ Tue, 03 Feb 2026 07:20:40 +0000 https://pocketresult.betteruptime.com/#5825d9d98a7fb5b9823d91f0faa197c75c251ee3b8a5c6023b864bb985132285 PRNSN (Observatoire) went down https://pocketresult.betteruptime.com/incident/817001 Tue, 03 Feb 2026 00:51:00 -0000 https://pocketresult.betteruptime.com/incident/817001#295c3a301dc8aa1f5a82f051bc49ee72d9cfcca238a3bf3af6650f4745d5da1e Service has been partially restored. We are still seeing performance degradation on dashboards and are actively working to fully resolve it. If you encounter any other issues, please contact our support team. A dedicated response team remains mobilized through February 3, 2026 to address any remaining incidents. https://pocketresult.betteruptime.com/ Mon, 02 Feb 2026 17:11:33 +0000 https://pocketresult.betteruptime.com/#72f8781d5c686e78f81a942d05edf97762e22685fd4f55c13e47cc410799b12a PRNSN (Observatoire) recovered https://pocketresult.betteruptime.com/ Mon, 02 Feb 2026 17:05:48 +0000 https://pocketresult.betteruptime.com/#72f8781d5c686e78f81a942d05edf97762e22685fd4f55c13e47cc410799b12a PRNSN (Observatoire) went down https://pocketresult.betteruptime.com/ Mon, 02 Feb 2026 12:02:38 +0000 https://pocketresult.betteruptime.com/#4b94b96db30864797751c9fa0e28cb5784269e4424128ff6a820e598ae99b08f PRNSN (Observatoire) recovered https://pocketresult.betteruptime.com/ Mon, 02 Feb 2026 11:59:35 +0000 https://pocketresult.betteruptime.com/#4b94b96db30864797751c9fa0e28cb5784269e4424128ff6a820e598ae99b08f PRNSN (Observatoire) went down https://pocketresult.betteruptime.com/incident/817001 Mon, 02 Feb 2026 07:49:00 -0000 https://pocketresult.betteruptime.com/incident/817001#786923cfbb4d57b3a2a0d3e9047bcc214e16629f23b630d0058f4a3b803bab2c We are experiencing service instability due to unusually high memory (RAM) usage, which may cause slowdowns or intermittent outages. Our teams are actively investigating to identify the root cause and deploy the necessary fixes. https://pocketresult.betteruptime.com/ Sun, 01 Feb 2026 11:26:05 +0000 https://pocketresult.betteruptime.com/#ee6acd82685d4a627061c97e1b7505daee5e1b899cdbd43c9b19a756bc0e6f1c Application recovered https://pocketresult.betteruptime.com/ Sun, 01 Feb 2026 11:23:03 +0000 https://pocketresult.betteruptime.com/#ee6acd82685d4a627061c97e1b7505daee5e1b899cdbd43c9b19a756bc0e6f1c Application went down https://pocketresult.betteruptime.com/incident/792598 Mon, 22 Dec 2025 18:51:59 -0000 https://pocketresult.betteruptime.com/incident/792598#49d9fcd687e9275809078880248f389db745481c248b12cfcf7039a96fe27db4 We will be performing a major infrastructure and application upgrade. This maintenance requires a temporary service interruption while changes are deployed and verified. We apologize for the inconvenience and will restore services as soon as the upgrade is complete. https://pocketresult.betteruptime.com/incident/784506 Thu, 11 Dec 2025 18:57:30 -0000 https://pocketresult.betteruptime.com/incident/784506#c06fa8e14679a458ec0a8be28a0d3a036d69d101bfff39d8bdbc4580dd0879ad We will perform scheduled infrastructure maintenance on our Scaleway Kubernetes clusters to update the underlying node images, in line with Scaleway’s new node image system and operating system image lifecycle requirements. During this maintenance, worker nodes will be rotated and workloads rescheduled using a rolling process. Impact: brief service disruptions or short reconnections may occur for some requests while pods are being moved to updated nodes. Data: no data loss is expected; storage and databases are not impacted by the node image change. This change is required by our cloud provider and improves security, stability and compatibility of the platform. If you experience any unexpected issues during the maintenance window, please contact our support team. https://pocketresult.betteruptime.com/incident/753997 Wed, 29 Oct 2025 17:10:26 -0000 https://pocketresult.betteruptime.com/incident/753997#04ee2590582474da28f56d58d0097ae2110e23c76420b8375ac212cc25d9c1b5 You may experience issues connecting to the solution during this time as we upgrade our Kubernetes cluster to a new version. https://pocketresult.betteruptime.com/incident/726772 Thu, 18 Sep 2025 19:20:31 -0000 https://pocketresult.betteruptime.com/incident/726772#d4b93d400918c5809b7894a89b708ea3421332ae624425ba738898decd7a63d8 This release includes multiple improvements, including ergonomic enhancements, as well as a major update of our deployment and services. Please note that this may cause a temporary downtime during the maintenance window. https://pocketresult.betteruptime.com/incident/700728 Tue, 05 Aug 2025 11:23:00 -0000 https://pocketresult.betteruptime.com/incident/700728#75207139442fe4125f187f01a7469a7c3c9e753c5819d117c8f1efcf72a48c6d We are currently experiencing service instability due to an issue with our cloud provider in the fr-par region. High latency or failures when managing Kubernetes clusters Serverless jobs may also be affected Root cause (provider): Large-scale live migration of Kube API servers to new hypervisors Follow the situation: https://status.scaleway.com https://pocketresult.betteruptime.com/incident/685800 Fri, 01 Aug 2025 07:52:00 -0000 https://pocketresult.betteruptime.com/incident/685800#3a17ac41f64dc0b2aae5cbcbff571dee21ffe9cccef058eca0773f032cf60f40 We are currently experiencing an issue with icon rendering due to an outage on FontAwesome's CDN (kit.fontawesome.com). Their team is aware and working on a fix: status.fortawesome.com There is no impact on core functionalities of the platform. https://pocketresult.betteruptime.com/incident/564346 Tue, 20 May 2025 22:00:00 -0000 https://pocketresult.betteruptime.com/incident/564346#d569289879660222904ef5df8e6b36b6d3bce952b60fddf21ab6dad6349eb102 Scaleway has marked their issue as resolved. https://pocketresult.betteruptime.com/incident/564346 Wed, 14 May 2025 14:48:00 -0000 https://pocketresult.betteruptime.com/incident/564346#b28ec59bf16d45383c587ee18c7a26c2ec2e933c71ee56ac7d5d1ce0d96b7461 We are currently experiencing degraded performance in our Scaleway managed real-time NATS service, resulting in elevated message latency and intermittent delivery failures across our event-driven infrastructure. This issue is having a significant impact on downstream services that rely on real-time messaging. We will provide updates as soon as new information is available. We apologize for the disruption and appreciate your patience. https://status.scaleway.com https://pocketresult.betteruptime.com/incident/546777 Thu, 17 Apr 2025 12:06:00 -0000 https://pocketresult.betteruptime.com/incident/546777#82c47e1435fc8dc030f0595642e7a1f561b6dd1e2c3ef4bf146c0f2fbed72939 The maintenance window has ended successfully. https://pocketresult.betteruptime.com/incident/546777 Thu, 17 Apr 2025 08:00:00 -0000 https://pocketresult.betteruptime.com/incident/546777#ee4791a34f74e4422218efd9b9acc8d8ae6707bc10e0af40fcd4782204e0118a Incident Description: Scaleway maintenance affecting rights management services. Impact: – Access to rights management services has been restored, but a risk of instability remains throughout Scaleway’s maintenance window. Scaleway Maintenance Window: – 10:00 to 14:00 CEST Dependency: – Our incident is directly dependent on the progress of Scaleway’s maintenance. Ongoing Actions: – Continuous monitoring of the situation. – Intervention only in case of extension or abnormal degradation. Official Status Page: https://status.scaleway.com/incidents/78kq8z38tvps https://pocketresult.betteruptime.com/incident/546388 Wed, 16 Apr 2025 20:12:00 -0000 https://pocketresult.betteruptime.com/incident/546388#92449e630ad14129e8dcfe670ee5b4da67e75a2a27ceb1ea0235080cbdafc7a9 The new Redis cluster is now operational, and we are closely monitoring the situation. We’ll only reach out if any issues arise. https://pocketresult.betteruptime.com/incident/546388 Wed, 16 Apr 2025 19:52:00 -0000 https://pocketresult.betteruptime.com/incident/546388#778546850fdf9443c9bae97f44efb93dba8ad8efe33267ba44cf56a19558def7 We are currently experiencing an outage on our Scaleway‑managed Redis instance: the server has unexpectedly stopped and exhibited instability. Scaleway is investigating the root cause. Immediate Action Plan Provision a new Redis instance in parallel. Begin synchronizing data to the new instance to minimize cut‑over downtime. Future Resilience Plan When the Redis service becomes unstable, we will design our API to fail fast—returning a clear, “service unavailable” response—rather than continuing in a degraded or inconsistent state. This will prevent partial failures from propagating through dependent features and ensure a predictable behavior under Redis outages. https://pocketresult.betteruptime.com/incident/541123 Tue, 08 Apr 2025 17:30:00 -0000 https://pocketresult.betteruptime.com/incident/541123#b57702cdcb9ad935be6dc12acae8b196d16d4ed1b733567136241e9c5e5e220d We will be performing a scheduled infrastructure update. During this maintenance window, our service will be temporarily unavailable. We appreciate your understanding and apologize for any inconvenience this may cause. https://pocketresult.betteruptime.com/incident/528484 Sat, 15 Mar 2025 01:50:04 -0000 https://pocketresult.betteruptime.com/incident/528484#9423bbe9537d01a1f677ba41757150b7f756405148b2740272f0f39e618255e9 We would like to inform you of an upcoming system-wide upgrade scheduled. This update is designed to enhance overall performance and reliability. During this process, there may be brief service interruptions or slower response times. We appreciate your patience and understanding. If you have any concerns or need assistance, please feel free to reach out. https://pocketresult.betteruptime.com/incident/511383 Wed, 12 Feb 2025 01:10:00 -0000 https://pocketresult.betteruptime.com/incident/511383#3c5683a0a17d1e4fa9173b6ba4ca172d7d0fd45f6c503b168ca7bd90585a7579 Our Kubernetes cluster is not functioning properly. We have contacted Scaleway’s teams to restore the situation. https://pocketresult.betteruptime.com/incident/504588 Thu, 30 Jan 2025 17:10:49 -0000 https://pocketresult.betteruptime.com/incident/504588#6abcbdd99c28e0ad3ade84053112016d8d2a2aac0e90ec194b2ec51dab6bd767 We have deployed a fix for the dashboards. Previously, user memory was capped at 20MB, causing some data to be cut off. We have now introduced a disk spill mechanism that temporarily stores data on disk when the memory limit is reached, allowing dashboards to handle larger data sets more reliably. Thank you for your patience! https://pocketresult.betteruptime.com/incident/503848 Wed, 29 Jan 2025 14:30:44 -0000 https://pocketresult.betteruptime.com/incident/503848#0674101e8903f131295b2e54d74ffd6562d5f6019f5130afa54dd3855c274f6d Maintenance completed https://pocketresult.betteruptime.com/incident/503848 Wed, 29 Jan 2025 09:00:44 -0000 https://pocketresult.betteruptime.com/incident/503848#4ebbead142d2df5939bcca3c6d9c1e1c5966a3c3599eb463669b80bdeb673b7a Overview: Since the beginning of this week, we have experienced several issues affecting the stability and performance of our production environment. To address these challenges and enhance the robustness of our services, we have implemented a series of maintenance operations. Infrastructure Enhancements: - Increased RAM: Upgraded dedicated memory from 4 GB to 8 GB to support better performance. - Scaled Instances: Raised the minimum number of active instances from 3 to 6 to ensure higher availability. - Automatic Instance Restart: Configured instances to automatically restart upon failure, with a latency of approximately 20 seconds. - Load Balancer Repair: Fixed the load balancer to consistently direct users to functional servers, ensuring uninterrupted service access. Bug Fixes: - Resolved an issue that prevented the updating of information from parent documents to their child documents. - Memory Leak Resolution: Addressed a memory leak in the permissions management service to optimize resource usage. We apologize for any inconvenience caused and appreciate your patience as we continue to improve our system’s stability and performance.