Incident resolved.

To mitigate the issue, we migrated the service to new machines and rolled back to a previous stable version. We are currently investigating the root cause and closely monitoring the situation.

To mitigate the ongoing instability, we have restarted all servers and are closely monitoring the platform to confirm full recovery. Further updates will follow if needed.

We are still observing intermittent fluctuations in service quality.

Service has been partially restored. We are still seeing performance degradation on dashboards and are actively working to fully resolve it.

If you encounter any other issues, please contact our support team.

A dedicated response team remains mobilized through February 3, 2026 to address any remaining incidents.

We are experiencing service instability due to unusually high memory (RAM) usage, which may cause slowdowns or intermittent outages.
Our teams are actively investigating to identify the root cause and deploy the necessary fixes.